Terms & Conditions
The rules that apply to every 5hh8 account in Bangladesh. Read these before you deposit or claim a bonus.
Acceptance of These Terms
By registering an account at 5hh8 or by placing any bet on the platform, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. These terms form a binding agreement between you and 5hh8. If any part is unclear, contact us at [email protected] before you start playing.
5hh8 reserves the right to update these terms at any time. Changes take effect as soon as they are published on this page. Continued use of the site after a change is posted means you accept the updated version.
Eligibility & Account Rules
To open a 5hh8 account you must:
- Be at least 18 years old.
- Be accessing the site from a jurisdiction where online gaming is not explicitly prohibited for you personally.
- Provide accurate personal details during registration — name, date of birth, and mobile number linked to your bKash, Nagad, Rocket, or Upay account.
- Not already hold an open account at 5hh8. Each person is allowed one account only.
Duplicate accounts will be closed without notice. Any balance on a duplicate account may be forfeited. If you think your account has been merged or closed by mistake, write to [email protected] within 7 days.
Account Security
Keep your login credentials private. 5hh8 will never ask for your password by chat or email. If your account is accessed by someone else because you shared your details, 5hh8 is not responsible for any resulting loss.
Deposits & Payment Methods
5hh8 accepts deposits through bKash, Nagad, Rocket, and Upay only. No other payment channels are supported at this time. Deposits reach your account within about 3 minutes of a successful transfer.
| Rule | Details |
|---|---|
| Minimum deposit | ৳300 |
| Accepted methods | bKash, Nagad, Rocket, Upay |
| Typical processing time | ~3 minutes |
| Currency | ৳ BDT only |
All deposits must come from a mobile wallet registered in your own name. Third-party deposits are not allowed and will trigger a manual review. 5hh8 does not charge a fee on deposits, but your mobile wallet provider may apply its own transfer charges.
Bonus Conditions at 5hh8
5hh8 offers a 115% first-deposit welcome bonus up to a maximum of ৳6,000. All bonuses are subject to a 25× wagering requirement unless stated otherwise on the specific promotion page.
| Bonus Parameter | Value |
|---|---|
| Welcome bonus | 115% up to ৳6,000 |
| Reload bonus | 10% on subsequent deposits |
| Daily cashback | 1.6% on net losses |
| Wagering requirement | 25× (bonus + deposit) |
| Bonus validity | 7 days from award date |
| Referral bonus | ৳475 per qualifying referral |
How Wagering Works
If you deposit ৳1,000 and claim the 115% welcome bonus, your bonus amount is ৳1,150. The combined wagering requirement is (৳1,000 + ৳1,150) × 25 = ৳53,750 in total bets before you can withdraw the bonus funds. Cashback and referral bonuses carry their own wagering terms listed on the promotions page.
Bonus Abuse
Bonus stacking, coordinated betting to reduce risk, using multiple accounts to claim the same offer, or any other attempt to game the bonus system is prohibited. 5hh8 will void bonuses and may close the account if abuse is detected.
Withdrawals & Processing Times
Withdrawal requests are processed to the same mobile wallet you used to deposit. The minimum withdrawal amount is ৳1,400 and the daily limit is ৳1,80,000. Most withdrawals clear within about 43 minutes.
| Rule | Details |
|---|---|
| Minimum withdrawal | ৳1,400 |
| Daily maximum | ৳1,80,000 |
| Typical processing time | ~43 minutes |
| First withdrawal | Up to 6 hours (KYC review required) |
Withdrawals will be delayed or declined if your account has an active bonus with an incomplete wagering requirement. Complete your wagering first, then submit the withdrawal request.
Identity Checks Before You Cash Out
5hh8 requires identity verification (KYC) before your first withdrawal is processed. This is a one-time check. Once verified, future withdrawals proceed without additional document requests unless our compliance team flags an unusual transaction.
Accepted Documents
- National ID Card (NID) — both sides, clearly photographed
- Passport — data page
- Driving Licence — both sides
Upload your document through the account dashboard or send it to [email protected]. The 5hh8 team reviews submissions within 6 hours. Make sure the name on your document matches the name on your registered mobile wallet exactly.
Game Rules & Betting Limits
Each game on 5hh8 operates under its own published rules from the provider — including Evolution, Pragmatic Play, Ezugi, JILI, Sexy Gaming, CQ9, and FA Chai. The rules shown in the game client take precedence. Minimum and maximum bet limits vary by game and are displayed before you place a bet.
If a game round is interrupted due to a technical fault on our infrastructure, 5hh8 will void the round and return any stake placed. If the fault is on the game provider's side, the provider's own settlement rules apply and 5hh8 is not liable for any additional compensation.
Prohibited Conduct
The following actions will result in account suspension, forfeiture of funds, or both:
- Using automated bots, scripts, or software to place bets or exploit promotions.
- Opening more than one account per person or household.
- Depositing using a mobile wallet not registered in your own name.
- Colluding with other players in live game tables to influence outcomes.
- Attempting to exploit a software bug or pricing error. Report any bug to support immediately.
- Making chargebacks or reversals on completed deposits.
Responsible Gaming
18+ only. Gambling should stay a form of entertainment, not a way to earn income. 5hh8 provides deposit limits, session time reminders, and self-exclusion tools in your account settings. If gambling is causing financial or personal harm, please visit our Responsible Gaming page for guidance and local helpline contacts.
Limitation of Our Liability
5hh8 provides the platform on an "as is" basis. We do not guarantee uninterrupted access to the site or any specific game. To the extent permitted by applicable law, 5hh8 is not liable for:
- Loss of winnings caused by network interruptions beyond our control.
- Indirect or consequential losses arising from your use of the platform.
- Errors made by third-party payment providers during deposit or withdrawal processing.
Our total liability to any single player in any calendar month is capped at the net deposits made by that player in the same month, unless a larger amount is required by law.
When These Terms Change
5hh8 may update these Terms & Conditions at any time. We will post the revised version on this page with an updated "Last updated" date. For significant changes — such as new wagering requirements or new withdrawal limits — we will also send a notice to your registered mobile number or email, where provided.
If you do not agree with a change, stop using the platform and contact [email protected] to close your account and withdraw any remaining balance before the change takes effect.
Contact 5hh8 Support
If you have a question about these Terms & Conditions, the fastest route is 24/7 live chat inside the platform. For written queries, email us:
- Email: [email protected]
- Live Chat: available inside your account dashboard, 24 hours a day, 7 days a week
We aim to respond to all email enquiries within 24 hours. For urgent matters — such as a suspected account compromise — use live chat for the fastest resolution.
Ready to open an account? Registration takes about two minutes.
Register at 5hh8